![]() ![]() ![]() They are planning to move as many products as they can over, but there are simply way to many and the program would be in Beta for years and years, and the older the products get, the older the code and simply the harder it is to make them work on the new software depending on their age.Īs far as I know they plan to move over everything that is in the Chroma ecosystem, and past that they might try to add some of the older products from around 2012-2013, I don't see anything being added past that though to be realistic. If there is a list of products that will NOT be migrated, that needs to be made public so I can decide whether or not I wasted $100s of dollars and move on to a company whose peripherals actually work with the software they provide. Thats definitely not how it was originally advertised. S33dl3ss Just checked in here again and now am seeing "staff members" keep pointing out that not all devices will be migrating to Synapse 3 now. Not sure if you noticed yet but it is supported now, just update Synapse 3 if you have not yet. Gottagetbret Will the synapse 3 support Blackwidow Chroma v1? We (Razer) would still utilize the same amount of engineering resource, but we would be leaving all the users on older products behind and we don't want to do that (despite the accusations of the contrary in this very thread). I absolutely agree that the transition period from Synapse 2 to 3 isn't the most pleasant experience, but the alternative would be to support new devices on both Synapse versions for a certain duration and never bring any older devices to Synapse 3 at all. Even with us being 100% focused on Synapse 3, the rate of migration of devices is an average of about 2 devices per month. As of now, we have stopped development on Synapse 2 (other than critical bug fixes) and focused all resources on Synapse 3 (including legacy device migration). ![]() Once again, Synapse 3 is not a reskin, it's a completely different architecture to overcome all limitations of Synapse 2.Ĭontinuing parallel development of Synapse 2 and 3 would mean that we would never be able to catch up on legacy devices in Synapse 3. Developing it for 2 versions of Synapse is straight up double the work. But developing software for brand new devices is several months of work (that happens before device release). The first 3 devices on Synapse 3 were also supported on Synapse 2. To be completely transparent, we did try that approach initially. What Razer should have done is support all NEW products in Synapse 2 and only release Synapse 3 when its fully functional and supports all products. If you're experiencing issues, please reach out to Customer Support or report them using the feedback button so that the engineers can take a look. Some for technical reasons and others for logistical reasons.īoth Synapse versions should function in parallel. Synapse 2 has support over 200 devices and it's simply not possible for us to bring all of them to Synapse 3. Worst of all is releasing new hardware that only works on the Beta software! So I have some devices that only work on 3, and some on 2.and both being installed causes problems so its not feasible to install both of them.Īs I've mentioned before, Synapse 3 will NOT support all legacy products. Quango2k You could have saved all this hassle by not releasing synapse 3 as beta until it was ready for all Razer products. ![]()
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